Wings. Beer. Sports. ™







WOW Comments From our Guests

"Suzan was amazing and friendly "
Palmdale, CA
06/20/2014

"Want to say thanks to Robert for really taking care of us and showing us why we love BWW."
Pasadena, CA
06/14/2014

"The service was EXCELLENT! "
Salem, OR
06/13/2014

"I would like to take this brief moment to acknowledge how amazing my expirence was. I usually come into this location about two to three times a month around 9pm and always sit at the bar. Everytime we get severed by Sarah , she goes above and beyond to make sure everything is great. Although there is a high volume of business around that time she never fails to deliver outstanding service. As a current employee of the restaurant business , I know guest service is at it's highest priority. I hope Sarah's hard work and dedication to the company goes on recognized. It's people like her that make a difference in the restaurant business. "
Burbank, CA
06/12/2014

"I want to pass on a glowing recommendation for Eddy, the bartender at this location. I have traveled frequently, both for business & pleasure over the past 15 years. I love to play NTN trivia, so I often end up at BW3. The experience I had this afternoon was by far the best experience I have had at a BW3. The restaurant was packed with people watching the World Cup. Eddy maintained a cool demeanor while being bombarded with constant orders from the restaurant/bar. I was seated at the bar and never felt neglected. He accommodated my coupon for a free birthday snack order and even gave me a birthday beer. (This is not about the free beer-though it was ˆgreatlyˆ appreciated.) Eddy took care of the customers at the bar while handling all of the drink orders from the restaurant. I have sat at the bar for the last 15 years, and Eddy's performance today was the best I have seen. Thank you for a great lunchtime experience. "
Downtown Portland, OR
06/12/2014

"I witnessed Vanessa deal with a very busy night and an extremely difficult customer with such grace. I was impressed with how extraordinary she is! Anyone would be lucky to have her on their team. "
Tualatin, OR
06/11/2014

"Taylor F. was great. She strongly recommended cheese curds which are our new family favorite! She was quick with refills, kept our kids entertained by making them crowns, and was extremely outgoing and friendly. We will ask for her specifically when we come back! "
Cascade Station - Portland, OR
06/09/2014

"I was helped by two different servers last night one was Kayla but goes by Kay for short and the other wonderful lady was Rotem, these ladies were absolutely incredible servers! Kay had a great attitude, a friendly and very lively personality and incredibly quick getting my party taken care of during our time in her section. She was absolutely fantastic. The next server we had the pleasure of having attend to our party was Rotem, she checked on us very frequently and always made sure we were comfortable and well taken care of. I would also like to give praise to the manager, whose name escapes me at the moment, and the hostesses upstairs. They were very friendly and incredibly helpful with everything we needed. The manager, a hispanic lady with black hair, suggested that I fill out this survey so that I could inform everyone in the corporate offices of how wonderful this location and its staff treated my party and I. We are regulars at the Brea location because of the warm an d wonderful hospitality we receiv"
Brea, CA
06/06/2014

"My boyfriend and I think these wings are better than firevon the mountain! I love that y'all have fried pickles."
Cascade Station, OR
06/05/2014

"Just wanted to say our server COLA was amazing. She was on top of everything and came to our table to ask if we wanted anything at exactly the right times. Our drinks came soon after they were ordered and we ordered a lot and frequently. She also was very knowledgeable of and forthcoming with the menu and recommendations. Overall one of the best service we've ever experienced"
Pasadena, CA
06/05/2014

"Our server, Maddy, really made our visit special. She was attentive, friendly and checked in to make sure we were taken care of and enjoying ourselves. I tried to fill out the survey on line to provide you feedback - but the link did not work. She was GREAT. It was our fifth anniversary - and that was our first date spot (!) so it was a great repeat experience. "
Cascade Station - Portland, OR
06/05/2014

"I came in last night with my family and had the best service i've ever had at this location! Our server, Kristi, was very on top of our refills, and took excellent care of us. The girl who brought us our food was extremely friendly. I don't usually leave write feedback but I really appreciated the enthusiasm of the entire staff at this location from the moment we walked in the door. We will be back soon! "
Springfield, OR
05/30/2014

"Over the years I have visited Buffalo Wild Wings on somewhat of a regualr basis, different locations in different states as I have moved around a lot. In my current area I have 3 locations to choose from and I have visited them all. I now make it a pint to only visit the Hazel Dell location and go more often than I normally would do the great overall service of this location. In particular a member of the wait staff, Maurice is definitely one of the best waiters of all time of any eatery that I have gone in for a dining experience. Maurice is highly attentive, polite and friendly. After one visit to this location maurice remembered on my next visit what my food order was and was ready to duplicate it in order to expedite getting my meal to me. After a few visits Maurice now kows when he sees me what to get started for me even if he is not going to be my wauter. That is absolutely awesome!! Maurice is definitely a top employee in my view and someone that B-Dub needs to retain and duplicate!!! On visits to that"
Hazel Dell, WA
05/27/2014

"Great food. Great service. Wait time wasn't long. Server was excellent "
Bakersfield, CA
05/24/2014

"I came in the other night and had the best experience i've ever had at this buffalo wild wings! From the moment we walked in the door the hostess was so nice and let us sit in a booth. Our server was amazing - she was so outgoing and really cared that my son chose a wing sauce he would absolutely love. She checked up on us multiple times to ensure we were enjoying our food. The manager even came over to make sure we were ok and he was very nice. Definitely coming back but it is important to make sure that hard work doesn't go unrecognized! GREAT JOB BUFFALO WILD WINGS!!!!!!!!!!! "
Springfield, OR
05/20/2014

"I went there with my friend on Saturday. And our server, Sai, did a great job. She offered us really good selection with a great price. We were so satisfied with our food and the price also thanks to her. "
Bakersfield, CA
05/18/2014

"Hello! Someone once told me it's never too late to say thank you. Well, I just came across an old receipt with a note on it. The note had our server's name, Kevin, on it. I just wanted to thank Kevin for giving my husband and me a great Buffalo Wild Wings experience. We really appreciated his service and, though we have gone to BWW several times since this visit, Kevin's service still stands out in our minds. Anyway, thanks, Kevin! I hope this email makes it to his supervisor, as well. Kevin was a likeable and attentive server. "
Brea, CA
05/12/2014

"Our server Erin was amazing! Differently will be coming back! "
Burbank, CA
05/06/2014

"Wow!!!! Is all I can say. We had a great time last night at buffalo, great service,great food,great drinks. And where else in the AV can you watch 3 events. Boxing,Kings and playoffs. My family enjoyed every minute. "
Palmdale, CA
05/04/2014

"I came in on thursday night and orderdred from chloe she was friendly when i came in and made sure i had everything in my bag before i left, i came in before a couple months ago and i didn't get any ranch but she double checked it was in there! Awesome job "
Hazel Dell, WA
05/03/2014

"Just wanted to say thank you to our server, her name was Brenda, she was awesome! Super friendly, quick and made our first time into your restaurant fun. We'll be back. My family is large and not always easy to serve on I have 6 growing boys who can eat! They had her running but she never missed a refill, knew our order and gave us great ideas on what to do with our left over wings. We did not expect to get the BEST SERVICE WE HAVE EVER HAD at a quick eat dine-in place like your restaurant. It was great thanks Brenda, we were impressed all around and now are fans. "
Cascade Station - Portland, OR
05/01/2014

"I just wanted to take a second to thank Janae at the Salem, Oregon location. She was very genuine and took extremely good care of our entire group. She was so sweet and made our entire experience much better. I hope we get the pleasure of being her customers again! "
Salem, OR
04/27/2014

"Great food, great service. We wanted to watch the Oregon State baseball game and the employees put it on the big screen. We look forward to going to watch a sporting event. The food is always great, service is wonderful. Thanks so much!! "
Salem, OR
04/27/2014

"The service and staff were excellent. We came in for my husbands birthday dinner with a group of 9. Our waiter, Frank was awesome. He was super nice, had excellent customer service. My mother in law who has a very strick diet due to health issues, which makes it difficult for her to eat out... Frank made it super easy for her to customize her meal which was very much appreciated. The food was yummy, all in all my family had a great time. "
Palmdale, CA
04/14/2014

"Nicole was my server an she was very helpful on the menu. It was my first experience at a buffalo wild wings an she made it very enjoyable! Thank you buffalo for all your good food! "
Medford, OR
04/02/2014

"I wanted to commend the great service I received tonight. My server Tiffany was very personable and friendly, and really stood out compared to other servers I have had there in the past. Also, a server I have had my last few visits, Rachel, took the time to come and say hello and see how my day was. Both are tremendous assets to this restaurant and hopefully you will be able to hire more employees as personable and hard working as they are. They made my visit very enjoyable. Thank you. "
Cascade Station - Portland, OR
04/01/2014

"I cannot express how impressed and happy I was during my last visit! I went on a very busy day, both a UCLA Game & Dodgers vs Angels game. Sat in self sitting bar but didn't get greeted nor served for 20-25 minutes. I was upstairs n spoke with a lady who looked to be the supervisor, who not only assured we were taken care of but she covered my bill. She was amazing, perfessional and prompt. I left & continue sharing my experience. I high recommend going there even if busy. Totally worth it and will definitely visit more often. She deserves the acknowledgement, she is the definition of amazing customer service/care no matter how busy and hectic it can be! Thanks! "
Brea, CA
03/29/2014

"My first visit to BWW. My friend and I wanted a place where we could watch the OSU Beavers Women's BB game, have dinner and good beer.They broadcasted the game on the large screen TV's with audio. The food was good. The service was great and the whole experience was very nice-I really enjoyed my experience. I was also very happy to see a black bean burger on the menu! It is also very nice to see a restaurant in town open past 10pm!! I was curious to see how BWW was going to do in town and I am pleased to say it is a good addition! Thanks again for adding the black bean build you own! I really like the menu options as well! I will definitely be back and I hope my experience will be as pleasing:) A very good staff!!"
Corvallis, OR
03/26/2014

"The server Andrew was well versed on the menu and offered great selection. My wife got a tall beer in a glass that had a small chip in it. The manager was made aware of it and replaced it with a new one and even took it off our tab. Great overall service!!! Keep up the great job and I will be a return guest!! "
Chino Hills, CA
03/22/2014

"I am very pleased by the service we received by Keva your manager I had called the day before to make a reservation and was told that they don't take reservation when I explained I was bringing in a party of 25 and it would be our first time Keva took control and accommodated our party at 630 on the patio I expressed our concerns about the yelp reviews she went the extra mile to make sure we were happy gave us a great server Haylie she always made sure we had drinks food and napkins! Will be returning soon! Thanks for making our night memorial ! Please give Keva and crew a thank you, from us "
Brea, CA
03/22/2014

"My server Sadat was 5 stars. I am totally old school in customer service and he hit all my points. It is very rare that i find the old style of customer service. He said his name, name tag was visable, welcome to buffalo, asked how our day was. And checked on us. John the manager was great as well. "
Tualatin, OR
03/21/2014

"I have lunch at my local BWW in Pasadena, CA weekly. My regular servers, Tipti and/or Kayla, are great! They make me feel so welcome and take great care of me. I always look forward to my visits there because of them. They are both awesome and should be congratulated on the job they do!! "
Pasadena, CA
03/20/2014

"I would just like to take the time to write the managers at Buffalo Wild Wings in Pasadena to say how much i was impressed by the service. My husband and I have been there plenty of times and have always sat inside and waited for It was around for a booth usually. But the visit we had on March 17 we decided to sit outside on the patio. It was around 7:00 p.m. when we arrived and were sat right away at the bar top on the patio. About 30 seconds later we were greeted by our server. His name is Maxwell as it says on our receipt. He was amazing. He was very friendly to both of us and talked about sports with my husband for awhile. And when it started to get a little chilly so he moved us to a table and turned on the heater for us which we thought was nice. We ordered drinks and our food which he brought out in what seemed like seconds. He was very helpful with ordering as well. He suggested different ways to order wing and we were both impressed. One of the best parts however wa s he checked on us a number of tim"
Pasadena, CA
03/18/2014

"My food was everything I'd expect from a chain,fast customer turn over returaunt, however our server Maurice was more than exceptional."
Hazel Dell, WA
03/17/2014

"It was my first time at BWW, and I want to say first of all that I was very impressed with the place. What a place to go for sports! But the reason I am writing is to let you know that Emily, one of the servers, ROCKS!. We had a birthday party, and all the staff was VERY helpful in getting tables put together and setting us up, but Emily was a fantastic server and did a great job and was super friendly. She was just exceptional. She is a valuable asset to this restaurant."
Salem, OR
03/14/2014

"We were a party of 15 adults and 21 kids. We go out to eat all the time and sometimes dread it for various reasons such as no one can accommodate our group, they never get our orders right, the bills are always hard to divide etc. Not this place. Our first time there and kids already want to go back. Kenny our server was flawless in doing his job. knew all our order, got them in, got them out, made sure our receipts were done based on families, service was quick, restaurant was clean, nice, energetic, screens everywhere and best part little tablets to keep all the kids quiet. Best experience by far. We could not tell Kenny enough of what a great job he did. We will definitely be back!!! "
Canyon Country, CA
03/10/2014

"We had STEPH dont know if that is short for Stephanie. But she was the greatest server of all time!!! Never had to ask for a single thing she was on it always. One of the best experiences i have ever had at a restaurant. Keep up the great work "
Apple Valley, CA
03/02/2014

"Great service! Friendly employees! Great food! Loooove this place!!! "
Pasadena, CA
03/01/2014

"Your hostess, Tori Baskerville, was amazing. She made me feel very special, and was super helpful. I spoke to Amanda, the manager, and told her about Tori. I hope Amanda hires and trains more people like Tori. Oh, and the wings are awesome."
Bakersfield, CA
02/27/2014

"I work for a company that is known for customer service, so I tend to find it difficult to truly feel like recognizing an employee unless they go above and beyond their job expectation. Today at the tualatin location I experienced one of the best customer service experiences I have ever had dining into a restaurant. Not only was out waiter (name Sadat) very friendly and informative, but the manager john payed for our entire order after a kitchen miscommunication which made our order take longer than normal. They truly gave great customer service by solving a problem before it even became an issue and they should both be recognized. Thanks for great service. We will be back to dine in again. "
Tualatin, OR
02/17/2014

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